eCommerce

June 14, 2014

No Compromises – More for Your Music at They DJ
You don’t have to compromise at They DJ. You get More for your Music: the lowest prices AND the best service in the musical instrument and equipment business. Period.
You’re saying – “Ha. Yeah you do! Everyone says that!” Well here’s how you can be 100% sure…

How can you be sure They DJ has the lowest prices?

  • Lowest Price Guarantee – If you see a lower price before you place your order, we’ll beat it.
  • 45-day Lowest Price Protection After Your Purchase – If you see a lower price within 45 days of your purchase, we’ll refund you the difference.
  • Super Low Shipping Costs – You get free shipping on many items – and you never get last-minute surprise shipping costs. We show you your shipping costs almost everywhere we show you a product on the site. We want you to see what you’ll pay because we lose a lot of money giving you the best possible shipping costs. And we never want you to feel tricked when you shop at They DJ.

What are some of the reasons for our customer happiness?

  • New Top-Brand Gear From An Authorized US Dealer – You get top-brand gear, new from the factory, from an authorized US dealer. We occasionally have opportunities to buy B-stock merchandise to offer at special discounts, but we always identify the merchandise clearly as B-Stock or Factory Resealed. Unless it says otherwise, it’s new from the factory.
  • Huge Selection – IN STOCK – With an inventory about 50 times bigger than a typical musical instrument retail store, chances are we have what you’re looking for. With highly accurate real-time information on the website showing you which products are in stock at all times, you can be certain when you order an in-stock product that you won’t face a surprise delay. With real-time information on when out-of-stock products are expected back in our warehouse, you can know what to expect even when we can’t keep up with demand on a particular item (though please note that information on expected future availability is only accurate as what our suppliers tell us).
  • Immediate Shipment, Fast Delivery – You deserve immediate accurate shipment – and They DJ delivers. Did you ever understand why, when you offer to purchase something, some companies don’t ship your order to you that same day? We didn’t! You deserve your order immediately – so we built a state-of-the-art technology and distribution center that’s standing by to ship your order today. And with our warehouse strategically located in New Jersey, retail store in Long Island, and corporate office in New York City, most orders arrive within 2-3 business days of shipment.
  • Personalized Service from Professional Musicians and DJs – At They DJ you get personalized service from musicians – by toll-free call or email. We pay these musicians to work for you: to give you honest product advice and assist you should any problem arise with your order. They are NOT paid commission. These musicians will understand your lifelong dream of owning a Gibson Guitar, and they’ll only ask you for an item number so they can help you faster – not because they’ve never heard of a Marshall Stack or an SM58. They know how to help you because they share your dreams.
  • No Discrimination – Shop by Web, Phone or Email – No matter how you prefer to shop, you are guaranteed the same low prices, minimal shipping costs, great information, and personalized service from musicians at They DJ.
  • Easiest to Use and Fastest Online Store – You want easy and fast – and TheyDJ.com gives it to you. Find the products you are looking for with unrivaled speed and convenience. You can shop online 24 hours a day, 7 days a week, 365 days a year.
  • In-depth Independent Information – You’ll find in-depth product information – including product manuals, sound samples, and technical specifications. Want to know what other musicians think about a product? Consult the many unedited, unbiased user product ratings at TheyDJ.com.

We Respect Your Privacy
We won’t sell your name to anyone, especially not to people who will spam you or clog your real mailbox with questionable offers. One of our large competitors has a list of names and addresses available for sale at all times. The choice is yours.

Thousands of Happy Customers
Many customers came to TheyDJ.com because fellow musicians told them to. And they come back again and again because they love They DJ.

Even beyond these policies and guarantees, we promise to do what’s right. It may sound old fashioned for a leading e-tailer – but by always putting you first, we’re betting you’ll love your They DJ experience and tell your fellow musicians about us!

SECURE SHOPPING

We implemented sophisticated security precautions on our site, You can rest assured that your information will be kept safe

PAYPAL

We accept payments via paypal in our checkout. Paypal verified.

CUSTOMER SERVICES

800-357-1296
Monday - Friday
10:00am to 6:00pm EST